How we work
From first call to keys in hand.
Eight clear steps. We tell you upfront what's coming, who does what, and how long it usually takes. The reality varies — but the framework doesn't.
01
~20 min · free
First phone call
You call or fill out a form. We call you back within four business hours. Purpose: learn what you're looking for or want to sell, see if we match. No sales pitch — we ask more than we talk.
You do
Describe the property or wish
We do
Listen, ask questions, free advice
02
60-90 min · free
Intake meeting (at yours or ours)
We visit you (or you us) for a deeper conversation. For selling: we view the property, give first price estimate. For buying: we build a search profile together. You decide whether to proceed — only then do we sign anything.
You do
Tell us what's at play, ask questions
We do
Make estimate, show comparisons, make proposal
03
1-3 days after intake
Assignment & agreement
Brokerage agreement drafted — what we do, what it costs, for how long. You read it calmly and ask questions. No pressure, no 'sign now' tricks. Standard 6 months, you can cancel anytime without penalty.
You do
Read, ask, sign when you're sure
We do
Provide transparent agreement
04
Selling: 1-2 weeks · Buying: ongoing
Preparation
Selling: photographer, floor plan, Funda copy, marketing plan. Buying: activate saved searches, send first matches, prepare viewings. We ensure everything's ready before we go 'live'.
You do
Available for photographer (selling) or viewings (buying)
We do
Arrange photography, copy, presentation
05
Selling: launch + 4-8 weeks · Buying: 1-12 weeks
On market (selling) or viewing (buying)
Selling: Funda listing live, first viewings within 3-5 days. We handle viewings, you can be home when it suits. Buying: we plan + guide viewings, take notes, prevent pitfalls.
You do
Decide which viewings you want to attend
We do
Run viewings, review offers, advise
06
1-2 weeks · sometimes longer
Negotiation
The phase where our experience makes most difference. We conduct the negotiation, brief you daily, advise at each step. Selling: multiple offers + overbid strategy. Buying: bid strategy and competitor analysis.
You do
Decide based on our advice
We do
Negotiate, daily reporting, sketch scenarios
07
Sign + 3 days cooling-off
Purchase agreement & cooling-off
Purchase contract drafted by notary or us (depending on arrangement). We walk through line by line, especially conditions precedent (financing, structural). For expats we translate to English.
You do
Sign, use 3-day cooling-off period
We do
Explain contract, check conditions precedent
08
Usually 8-12 weeks after contract
Notary & keys
Financing finalised, structural (if taken) carried out, notary draws up transfer deed. At completion: keys handed over, buyer can move in. We accompany until the last moment.
You do
Notary visit, take keys
We do
Notary prep, final check, be present at notary
Ready to start?
Twenty minutes, no obligation, no pitch. We listen first.